Job Description for Account Manager (Hyrbid)

SHAPE THE FUTURE OF MOBILITY FROM DAY ONE.

This position is part of our Signal & Power Solutions segment.

Summary:

We have an exciting opportunity for an Account Manager and this person will be based out of our Troy, MI location (hybrid working situation).

The successful candidate will possess proven world-class experience in managing account objectives, strategies and problem solving.  A strong focus on customer satisfaction, sense of urgency and bias for action are unwavering requirements for this role.  Ideal candidate will bring to the organization commercial excellence, market intelligence, problem solving and best in class focus on building and maintaining customer relationships.

The preferred candidate must possess a solid work ethic and be a great communicator with knack for customer intimacy.  The candidates ability to learn, apply and problem solve will increase effectiveness in this role.

Responsibilities:

• Lead account growth while managing the customer relationships and voice of the customer.
• Create customer strategies through detailed value propositions maximizing booking, revenue and profitability achieving Aptiv metric and objectives.
• Partner and build relationships with your assigned customer
• Lead resolution of customer commercial disputes (recognized as Aptiv’s customer lead).
• Establish proactive communication and relationship that promotes confidence and trust.
• Ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within and consistent with our commercial policy.
• Create and drive deployment of strategic plan for customer through the operation of customer team and interaction with all relevant functions. Regularly report on strategic goal progress and act to correct deviation/shortfall.
• Identify business development opportunities.

Must Haves (Basic Qualifications):

• Bachelor’s degree
• 2+ years of Sales leadership
• 2+ years of experience working directly with Manufacturing, Finance and Engineering
• Multi-tasker with proven capability of strong work ethic
• Proven specific customer expertise & product expertise
• Experience in leading a global sales team in manufacturing or technology industry
• Track record in managing complex commercial discussions (auctions, disputes etc.)
• Track record in establishing global customer strategies and increasing revenue/growth
• Proven experience in building sales capabilities
• Ability to multitask multiple customers

Nice to Haves (Preferred Qualifications):

• 5+ years of sales leadership experience
• Account Management Experience with Ford
• Connection, device and electrical systems experience
• Previous automotive system experience
• Sales and / or engineering background

Traits We Seek:

• Demonstrated ability to adapt and learn continuously, clearly establish expectations and hold others accountable for achieving results, as well as developing and executing strategic plans.
• Embrace resilience – seeing every challenge as a learning opportunity and invitation to grow.
• People willing to share knowledge and experience with others in a commitment to make a group growth bringing balance to it instead of weighting in one direction.

Aptiv Rewards and Advantages:

• Competitive compensation with bonus potential
• Learning and development opportunities
• Discount programs with various manufacturers and retailers
• Recognition for innovation and excellence
• Opportunities to give back to the community
• Meaningful work that makes a difference in the world
• Relocation assistance may be available
• Tuition Reimbursement
• Paid Time Off (Vacation, Parental leave, etc.)

About Signal & Power Solutions

Signal & Power Solutions leverages our heritage as a global architecture provider and systems integrator to deliver the high speed data and electrical power distribution systems required for feature rich, highly automated vehicles.

Some see differences. We see perspectives that make us stronger.

Diversity and Inclusion are sources of innovation and creativity, both of which are essential to Aptiv’s success. Everyday our diverse team comes together, drives innovation, pursues solutions, and meets challenges using their unique abilities, perspectives and talents, changing what tomorrow brings. When you join our team, you’ll get encouraged to think boldly, express your viewpoint and innovate as a matter of habit.

Some see technology. We see a way to make connections.

At Aptiv, we don’t just see the world differently; we work to change reality. That means developing technology that rewrites the rules of what’s possible in the pursuit of making transportation safer, greener and more connected. Today there are more than 180,000 of us globally, located in 44 countries, and united by one mission. Join the movement and together, let’s change tomorrow.

Candidates for positions with Aptiv must be legally authorized to work in the United States on a permanent basis.  Verification of employment eligibility will be required at the time of hire.  Visa sponsorship is not available for this position.

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.